"Kantola Productions." . . "Business writing." . . "Business etiquette." . . "Writing standards" . . . . "Professional email etiquette" . . . . . . . . . . . . . . "\"Email is an important component of the business relationship you forge with customers and colleagues. Enhance the courtesy and professionalism of your email correspondence by paying attention to the details and avoiding common mistakes.\"--Container." . . "Discusses how to enhance the courtesy and professionalism of email correspondence by paying attention to the details and avoiding common mistakes." . . . . . "Electronic Mail standards" . . "Electronic mail messages." . . "Electronic Mail" . . . .