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Evaluating the Impact of Your Library

Outlining a rigorously tested approach to library evaluation and offering practical tools and highly relevant examples, this brand new edition enables LIS managers to get to grips with the slippery concept of service impact and to address their own impact questions in their planning.

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  • "Outlining a rigorously tested approach to library evaluation and offering practical tools and highly relevant examples, this brand new edition enables LIS managers to get to grips with the slippery concept of service impact and to address their own impact questions in their planning."@en
  • ""Assessing impact is increasingly critical to the survival of service: managers now require comprehensive information about effectiveness, especially in relation to users. Outlining a rigorously tested approach to library evaluation and offering practical tools and highly relevant examples, this book enables library and information service managers to get to grips with the slippery concept of service impact and to address your own impact questions in your planning.""@en
  • "This book is an essential tool for practising library and information service managers and policy makers in the field.--Back cover."@en
  • "This book is an essential tool for practising library and information service managers and policy makers in the field.--Back cover."
  • "This book will address a major issue for all library and information service managers that has recently taken on new importance - assessing the impact of services. All types of libraries and information services have traditionally collected a range of performance information that can tell their managers something about the efficiency of those services. What is now required is better information about the effectiveness of services, i.e. about the impact of services on users, including remote users. LIS managers find it hard to get a grip on the slippery concept of service impact and have struggled to address impact questions in their planning. In response the authors have developed and tested an approach that helps managers in LIS understand and enact impact assessment indicators that relate to their objectives. The core chapters of the book will take people through their rigorously-tested process model for impact assessment backed by tools and examples to equip managers with all that they need to address their own service impact questions. Chapters include: the demand for evidence; getting to grips with impact; putting the impact into planning; getting things clear: objectives and success criteria; making things happen: activities and process indicators; thinking about evidence; collecting the evidence: talking to people; other methods; benchmarking around impact; towards evidence-based library and information work. This book is an essential tool for practising library and information service managers and policy makers in the field. It will be equally relevant to LIS managers in public, education (schools, FE, HE), health and special libraries and information services. It will also be of interest to people engaged in professional education in the field as lecturers or students."@en
  • "Assessing impact is increasingly critical to the survival of services: managers now require comprehensive information about effectiveness, especially in relation to users. Outlining a rigorously tested approach to library evaluation and offering practical tools and highly relevant examples, this book enables LIS managers to get to grips with the slippery concept of service impact and to address their own impact questions in their planning. The 2nd edition is fully updated to include international approaches to qualitative library evaluation, new international research, and current debates on the evolving nature of evaluation, as well as reflections on the importance of involving stakeholders and of evaluation to guide advocacy. This is an essential tool for practising library and information service managers and policy makers in the field. It will be equally relevant to LIS policy shapers and managers in public, education (schools, further and higher education), health and special libraries and information services working in any country or internationally. It will also be of interest to people engaged in professional education in the field as lecturers or students."@en

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  • "Electronic books"@en
  • "Electronic resource"@en

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  • "Evaluating the Impact of Your Library"
  • "Evaluating the Impact of Your Library"@en
  • "Evaluating the impact of your library"
  • "Evaluating the impact of your library"@en
  • "EVALUATING THE IMPACT OF YOUR LIBRARY"
  • "Evaluating the impact of your library : the quest for evidence"@en

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