Identifying and solving problems : a system approach

"The second edition described the internal and external aspects of an organization and noted that there are five organizational elements that can allow us to identify organizational problems and relate them to societal impact. This model is called the organizational elements model and is further developed in this book. This third edition adds material on the model (or big picture of organizational efforts, results, and impact) that is useful in identifying needs as well as on the procedures for step-by-step determination of problems and how to resolve them. Together they form a system approach."@en
"The second edition described the internal and external aspects of an organization and noted that there are five organizational elements that can allow us to identify organizational problems and relate them to societal impact. This model is called the organizational elements model and is further developed in this book. This third edition adds material on the model (or big picture of organizational efforts, results, and impact) that is useful in identifying needs as well as on the procedures for step-by-step determination of problems and how to resolve them. Together they form a system approach."