Linked Data Explorerhttp://worldcat.org/entity/work/id/55544373
Managing difficult situations
Demonstrates how to deal with complex and difficult situations. How do you satisfy customers who want something you cannot give them? How do you work out a deal with a customer when you cannot agree on the terms? What are the most effective ways of dealing with angry customers?
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http://schema.org/about
- http://id.loc.gov/authorities/subjects/sh85031490
- http://id.loc.gov/authorities/subjects/sh85034965
- http://id.loc.gov/authorities/subjects/sh85034963
- http://id.loc.gov/authorities/subjects/sh85031477
- http://id.worldcat.org/fast/876254
- http://id.worldcat.org/fast/876403
- http://id.worldcat.org/fast/885545
- http://id.loc.gov/authorities/subjects/sh85029027
- http://id.worldcat.org/fast/869952
- http://id.worldcat.org/fast/885533
http://schema.org/contributor
- http://worldcat.org/entity/person/id/2640634572
- http://viaf.org/viaf/125796732
- http://id.loc.gov/authorities/names/n80050316
- http://worldcat.org/entity/person/id/2630600940
- http://experiment.worldcat.org/entity/work/data/55544373#Organization/films_for_the_humanities_&_sciences_firm
- http://worldcat.org/entity/person/id/2716402961
- http://id.loc.gov/authorities/names/no97034616
- http://experiment.worldcat.org/entity/work/data/55544373#Organization/training_company
- http://viaf.org/viaf/148872109
http://schema.org/description
- "Demonstrates how to deal with complex and difficult situations. How do you satisfy customers who want something you cannot give them? How do you work out a deal with a customer when you cannot agree on the terms? What are the most effective ways of dealing with angry customers?"@en
- "This program discusses effective ways of giving good customer service in difficult and complex situations including effective ways of dealing with angry customers."@en
- "This program discusses effective ways of giving good customer service in difficult and complex situations, including effective ways of dealing with angry customers."@en
http://schema.org/name
- "Managing difficult situations"@en