Linked Data Explorerhttp://worldcat.org/entity/work/id/56044731
高尔顾客服务手册
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http://schema.org/about
- http://id.worldcat.org/fast/885552
- http://experiment.worldcat.org/entity/work/data/56044731#Topic/kundeservice
- http://id.loc.gov/authorities/subjects/sh2008117646
- http://experiment.worldcat.org/entity/work/data/56044731#Topic/service_a_la_clientele_etudes_diverses
- http://experiment.worldcat.org/entity/work/data/56044731#Topic/klantenservice
http://schema.org/alternateName
- "Handbook of customer service"
- "Gower Handbook of Customer Service"
http://schema.org/description
- "In a world dominated by look-alike products at similar prices, superior customer service may be the only available route to competitive advantage. This Gower Handbook brings together no fewer than 33 professionals in the field, each one a recognized expert on his or her subject. Using examples and case studies from a variety of businesses, they examine the entire range of customer service activities, from policy formulation to telephone technique."
http://schema.org/name
- "高尔顾客服务手册"
- "Gao er gu ke fu wu shou ce"
- "高尓顾客服务手冊"
- "Gower handbook of customer service"