"Interpersonal relations." . . "Interpersonal Relations." . . . . . . . "Offers a practical set of techniques for dealing with difficult people." . "Offers a practical set of techniques for dealing with difficult people."@en . . . "Tanks, super agreeables, complainers" . . "GWC 933 (pt.2)"@en . "Offers a practical set of techniques for dealing with difficult people in the workplace." . . . "Nonfiction films" . "Documentary films" . . . "Coping with difficult people a production of American Media Incorporated" . . . . . . . . "By a series of caricatures and vignettes illustrates different approaches to coping with difficult people."@en . . . . . . "Explains six different personality types that could prevent you from doing your job adequately, and what you can do to gain cooperation--identify and deal with stressful individuals confidently." . . . . "Coping with difficult people : know-it-all experts, stallers, snipers" . . . . . . . "Know-it-all experts, stallers, snipers" . "Coping with difficult people : tanks, super agreeables, complainers" . . . "Coping with difficult people" . . "Coping with difficult people"@en . . . . "GWC 932 (pt.1)"@en . . "American Media Incorporated." . . "Videorecord." . . "Videotapes." . . "Psychology, Industrial." . . "LearnCom (Firm)" . . "Organizational behavior." . . "Conflict management." . . "Persons and personal characteristics." . . . . "Conflict (Psychology) prevention & control." . .