The virtual reference librarian's handbook

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"A guide to virtual reference libraries that illustrates the benefits of virtual reference and offers librarians advice on how it can be incorporated to their libraries. Includes a CD-ROM featuring forms, surveys, exercises, and links to all of the Web sites cited in the book."

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"Handboeken (vorm)"
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"The virtual reference librarian's handbook"
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USA.

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Arbeitsablauf.

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