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Is the customer always right?
Learn a dozen ways to deal with problem situations ; What is your Organization's first line of success? How do you say No without saying No?
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http://schema.org/description
- "Learn a dozen ways to deal with problem situations ; What is your Organization's first line of success? How do you say No without saying No?"@en
- "Customer service specialist Arlene Farber Sirkin presents some mini case studies of difficult situations involving customers and discusses techniques for handling them."
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- "Is the customer always right?"@en
- "Is the customer always right?"