WorldCat Linked Data Explorer

http://worldcat.org/entity/work/id/681190470

Customer service the heart of a library

American Library Association President, Hardy Franklin, discusses his theme of customer service to improve the quality and profile of America's libraries.

Open All Close All

http://schema.org/description

  • "American Library Association President, Hardy Franklin, discusses his theme of customer service to improve the quality and profile of America's libraries."@en

http://schema.org/genre

  • "Video recordings"@en

http://schema.org/name

  • "Customer service the heart of a library"@en