"Relations avec la clientèle Guides, manuels, etc." . . "Kundenmanagement." . . . . . "As customer expectations become increasingly sophisticated, the diversity and range of products and services on offer widen continually. But how can companies ensure that their product or service is preferred by customers and, more importantly, that it continues to be? The key is to develop a close relationship with these customers, through knowledge of their preferences. This comprehensive new book takes an in-depth look at what companies all over the world are doing to achieve this, showing the tools and techniques which actually bring results."@en . . . . . . . . . . . . . . . . . . "Successful customer relationship marketing : new thinking, new strategies, new tools for getting closer to your customers" . . "Electronic books"@en . . . . . "Livres électroniques" . . . . . . "Successful Customer Relationship Marketing New Thinking, New Strategies, New Tools for Getting Closer to Your Customers"@en . . . . . . . . . . . . . . . . . "Successful customer relationship marketing new thinking, new strategies, new tools for getting closer to your customers"@en . "Successful customer relationship marketing new thinking, new strategies, new tools for getting closer to your customers" . . . . . . . . . . . . "kundeservice." . . "Kundeservice" . "Customer relations Management." . . "relationship marketing." . . "Marketing relationnel Guides, manuels, etc." . . "customer management." . . "Relaciones con los clientes." . . "Relacje z klientami zarządzanie." . . "Marketing relacional." . . "Beziehungsmanagement." . . "Clientela." . . "CMAT." . . "retailing." . . "Marketing relazionale." . . "customer knowledge." . . "Marketing." . . "Relations avec la clientèle Gestion Cas, Études de." . . "Customer Relations." . . "customer relations." . "Customer relations." . "Marketing relationnel Cas, Études de." . . "kunderelationer." . . "Kunderelationer" . "Electronic books." . . "Marketing relationnel." . . "CRM." . . "Servicio al cliente." . . "Relations avec la clientèle." . . "Marketing relacyjny." . . "BUSINESS & ECONOMICS Customer Relations." . . . .