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http://worldcat.org/entity/work/id/793912035

Service quality crossing boundaries

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http://schema.org/description

  • "The papers presented in this e-book are from the 8th Quality Services Conference (QUIS 8) held at the University of Victoria. They reflect the world wide research in service management, with contributions from the UK, Mexico, Sweden, Germany and Finland. They are cross-disciplinary covering a broad array of management fields including marketing, human resources, operations and strategy."

http://schema.org/genre

  • "Livres électroniques"
  • "Electronic books"
  • "Electronic books"@en

http://schema.org/name

  • "Service quality crossing boundaries. Managing Service Quality, Volume 13, Issue 2"
  • "Service quality crossing boundaries"
  • "Service quality crossing boundaries"@en
  • "Service quality : crossing boundaries"