"Interpersonal communication." . . "Persuasion (Psychologie)" . . "Attitudes." . . . . "Communication in management." . . "Communication." . . . . . . "Livres électroniques" . . . . . . . . . . . . . . . . . . . "Influencing pocketbook"@en . . . . "The Influencing Pocketbook"@en . . . . "The influencing pocketbook" . "The influencing pocketbook"@en . . "The influencing pocketbook a pocketful of tips, tools and techniques on how to establish rapport, deal with different personalities, handle resistance and, crucially, get a decision"@en . "The influencing pocketbook a pocketful of tips, tools and techniques on how to establish rapport, deal with different personalities, handle resistance and, crucially, get a decision" . "Communication persuasive." . . "Influence (Psychologie)" . . "Communication interpersonnelle." . . "Business Handbooks, manuals, etc." . . "Personnalité." . . "Management." . .