"The true story of a small fish market depicted in the best-selling parable "FISH!" reveals the business principles applied by its owner in the areas of employee morale, customer service, and an aligned workforce."@en
"Presents Seattle's World Famous Pike Place Fish Market as a model of workplace morale, customer service, and business success."@en
"In this revealing business advice book, the magic of the World Famous Pike Place Fish Market proves a dynamic example of what a group of people can create when they are aligned and living a powerful vision. Here for the first time, owner John Yokoyama explains in his own words just how he transformed his business into a workplace that is renowned worldwide."@en
"In this revealing business advice book, the magic of the World Famous Pike Place Fish Market proves a dynamic example of what a group of people can create when they are aligned and living a powerful vision. Here for the first time, owner John Yokoyama explains in his own words just how he transformed his business into a workplace that is renowned worldwide. When fish fly offers Yokoyama's cohesive strategy for achieving world famous results for owners, managers, and front-line workers alike. Once you understand the generative principles behind the World Famous Pike Place Fish Market you, too, can develop a culture that leads to excellent employee morale and legendary customer service."@en

"When fish fly"@en
"When fish fly [lessons for creating a vital and energized workplace from the world famous Pike Place Fish Market]"@en
"When fish fly : [lessons for creating a vital and energized workplace]"@en
"When fish fly lessons for creating a vital and energized workplace from the world famous Pike Place Fish Market"@en