The no complaining rule positive ways to deal with negativity at work

"A Story About Positive Ways to Turn Complaints Into Solutions, Innovations, and Success Every complaint represents an opportunity to turn something negative into a positive! It's Tuesday morning and Hope walks into her office with puffy eyes, a swollen head, and a broken heart. But unfortunately, her company--EZ Tech--is in worse shape than she is. The fact that their computer batteries are catching on fire is the least of their problems..."
"Gordon presents an inspiring and enlightening story that reveals a powerful way to tackle the biggest problem in business and life. In this allegory, VP of human resources Hope must overcome the biggest challenge in her company's history. In the process of battling her own adversity, she discovers the no complaining rule and other positive ways to save her company and herself from ruin."@en
"Examines the impact of workplace negativity and outlines a program for creating a positive, inspiring workplace environment that incorporates a positive corporate culture, team morale, financial growth, and overall business success."