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Integrating service level agreements optimizing your OSS for SLA delivery
The use of Service Level Agreements (SLAs) will soon become the prevailing business model for delivering a large number of products and services. SLAs offer service providers the ability to distinguish themselves from the competition in today's volatile market while providing a measure of security for their clients. Following an innovative approach, this book will clearly show you how to implement SLAs as part of an operation support solution (OSS).
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- http://experiment.worldcat.org/entity/work/data/797167335#Topic/qualidade_total
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- http://id.loc.gov/authorities/subjects/sh96009727
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- http://id.loc.gov/authorities/subjects/sh87002293
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- http://experiment.worldcat.org/entity/work/data/797167335#Topic/technologie_de_l_information
- http://experiment.worldcat.org/entity/work/data/797167335#Topic/computers_data_transmission_systems_general
- http://experiment.worldcat.org/entity/work/data/797167335#Topic/administracao_de_servicos
- http://id.loc.gov/authorities/subjects/sh85133270
- http://experiment.worldcat.org/entity/work/data/797167335#Topic/telekommunikationsindustrie
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- "The use of Service Level Agreements (SLAs) will soon become the prevailing business model for delivering a large number of products and services. SLAs offer service providers the ability to distinguish themselves from the competition in today's volatile market while providing a measure of security for their clients. Following an innovative approach, this book will clearly show you how to implement SLAs as part of an operation support solution (OSS)."@en
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http://schema.org/name
- "Integrating service level agreements : optimizing your OSS for SLA delivery"
- "Integrating service level agreements optimizing your OSS for SLA delivery"@en
- "Integrating service level agreements optimizing your OSS for SLA delivery"