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http://worldcat.org/entity/work/id/800985782

Virtual reference training the complete guide to providing anytime, anywhere answers

In a training program that promises to make any library staff member - regardless of education or experience - comfortable and proficient in providing virtual reference, expert educator-librarians Hirko and Ross detail 14 core competencies designed to foster consistent service.

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http://schema.org/description

  • "In a training program that promises to make any library staff member - regardless of education or experience - comfortable and proficient in providing virtual reference, expert educator-librarians Hirko and Ross detail 14 core competencies designed to foster consistent service."@en
  • "Provides librarians with the resources needed to help their patrons use virtual reference sources, with hands-on learning activities, exercises, and assessment tools."

http://schema.org/genre

  • "Electronic books"@en
  • "Case studies"@en
  • "Case studies"
  • "Livres électroniques"

http://schema.org/name

  • "Virtual reference training the complete guide to providing anytime, anywhere answers"@en
  • "Virtual reference training the complete guide to providing anytime, anywhere answers"
  • "Virtual Reference Training the Complete Guide to Providing Anytime, Anywhere Answers"@en
  • "Virtual reference training : the complete guide to providing anytime, anywhere answers"