http://worldcat.org/entity/work/id/800985908

Beyond Neutrality Confronting the Crisis in Conflict Resolution

In this thought-provoking, passionately written book, Bernard Mayer--an internationally acclaimed leader in the field--dares practitioners to ask the hard questions about alternative dispute resolution. What's wrong with conflict resolution? Why aren't more individuals and organizations using conflict resolution when they have a problem? Why doesn't the public know more about it? What are the limits of conflict resolution? When does conflict resolution work and when does it not? Offering a committed practitioner's critique of the profession of mediation, arbitration, and alternative dispute res.

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