Motivación de personal.
type: Topic

Økonomisk psykologi
type: Topic

Arbeids- en organisatiepsychologie.
type: Topic

Uczucia socjologia.
type: Topic

Inteligencja emocjonalna.
type: Topic

Employee motivation.
type: Topic
name: Employee motivation

émotion - gestion travail.
type: Topic

Morale.
type: Topic

Émotions Aspect social.
type: Topic

Service industries workers Psychology
type: Topic

Arbejdspsykologi
type: Topic

émotion interaction sociale vie privée vie professionnelle.
type: Topic

Psihosociologija.
type: Topic

Trabalho (aspectos psicológicos)
type: Topic

Uczucia psychologia.
type: Topic

interpersonelle forhold
type: Topic
name: interpersonelle forhold.

kommunikativ kompetence
type: Topic
name: kommunikativ kompetence.

Motivación del trabajador.
type: Topic

Labor.
type: Topic

Selbstentfremdung.
type: Topic

Expression émotionnelle.
type: Topic

Psychologie du travail.
type: Topic

Kommerzialisierung.
type: Topic
name: Kommerzialisierung

Emoties.
type: Topic
name: Emoties

Interpersonelle relationer
type: Topic

Psychologia społeczna.
type: Topic

Trabajo - Aspectos psicológicos.
type: Topic
name: Trabajo aspectos psicológicos.
name: Trabajo Aspectos psicológicos.

Emociones.
type: Topic

Emocje aspekt ekonomiczny.
type: Topic

Marchandisation.
type: Topic

Arbeid.
type: Topic
name: Arbeid

Personnel Motivation.
type: Topic
name: Personnel Motivation
name: Personnel - Motivation.

Relations humaines.
type: Topic

arbejdstager
type: Topic
name: arbejdstager.

Emociones Aspectos económicos.
type: Topic

SOCIAL SCIENCE / General
type: Topic

Komercializacija.
type: Topic

Psicología del trabajo.
type: Topic

Travail Aspect psychologique.
type: Topic
name: Travail Aspect psychologique
name: Travail - Aspect psychologique.

økonomisk faktor
type: Topic
name: økonomisk faktor.

Vercommercialisering.
type: Topic

Sociale værdier
type: Topic

Qing xu guan li de tan suo = The managed heart : commercialization of human feeling
work example: http://www.worldcat.org/oclc/820622612
work example: http://www.worldcat.org/oclc/817078014
work example: http://www.worldcat.org/oclc/848881059
work example: http://www.worldcat.org/oclc/811322786
about: Sociale værdier
about: arbejdstager
about: Gefühl Regulation.
about: Emozione - Aspetti sociali.
work example: http://www.worldcat.org/oclc/803124346
about: http://id.worldcat.org/fast/1180203
name: The Managed Heart Commercialization of Human Feeling, Updated with a New Preface
about: Emociones.
about: Vercommercialisering.
work example: http://www.worldcat.org/oclc/840313388
work example: http://www.worldcat.org/oclc/63139801
about: http://id.worldcat.org/fast/908824
about: Employee motivation.
contributor: http://viaf.org/viaf/148948307
about: interpersonelle forhold
work example: http://www.worldcat.org/oclc/318457009
description: "In private life, we try to induce or suppress love, envy, and anger through deep acting or "emotion work," just as we manage our outer expressions of feeling through surface acting. In trying to bridge a gap between what we feel and what we "ought" to feel, we take guidance from "feeling rules" about what is owing to others in a given situation. Based on our private mutual understandings of feeling rules, we make a "gift exchange" of acts of emotion management. We bow to each other not simply from the waist, but from the heart. But what occurs when emotion work, feeling rules, and the gift of exchange are introduced into the public world of work? In search of the answer, Arlie Russell Hochschild closely examines two groups of public-contact workers: flight attendants and bill collectors. The flight attendant's job is to deliver a service and create further demand for it, to enhance the status of the customer and be "nicer than natural." The bill collector's job is to collect on the service, and if necessary, to deflate the status of the customer by being "nastier than natural." Between these extremes, roughly one-third of American men and one-half of American women hold jobs that call for substantial emotional labor. In many of these jobs, they are trained to accept feeling rules and techniques of emotion management that serve the company's commercial purpose. Just as we have seldom recognized or understood emotional labor, we have not appreciated its cost to those who do it for a living. Like a physical laborer who becomes estranged from what he or she makes, an emotional laborer, such as a flight attendant, can become estranged not only from her own expressions of feeling (her smile is not "her" smile), but also from what she actually feels (her managed friendliness). This estrangement, though a valuable defense against stress, is also an important occupational hazard, because it is through our feelings that we are connected with those around us."--Provided by pu…
name: The managed heart commercialization of human feeling ; with a new afterword
about: PSYCHOLOGY Emotions.
about: Manipulation.
work example: http://www.worldcat.org/oclc/300935269
about: Sociologie.
about: Personel motywacja.
about: Lavoro - Aspetti psicologici.
about: Personnel Motivation.
work example: http://www.worldcat.org/oclc/9280843
work example: http://www.worldcat.org/oclc/795981750
about: Motivació del personal.
about: sh85042868
work example: http://www.worldcat.org/oclc/909418359
work example: http://www.worldcat.org/oclc/763161328
name: Qing xu guan li de tan suo
about: émotion.
work example: http://www.worldcat.org/oclc/897095776
work example: http://www.worldcat.org/oclc/255177871
author: http://worldcat.org/entity/person/id/2649957759
about: Psihosociologija.
creator: http://worldcat.org/entity/person/id/2686858262
about: sh85120353
about: Økonomisk psykologi
contributor: http://worldcat.org/entity/person/id/2641989730
work example: http://www.worldcat.org/oclc/751251346
about: Emociones Aspectos económicos.
work example: http://www.worldcat.org/oclc/821919972
work example: http://www.worldcat.org/oclc/462756932
name: The managed heart ;with a new afterword : commercialization of human feeling
work example: http://www.worldcat.org/oclc/769270482
genre: Livres électroniques
name: 情緖管理的探索
work example: http://www.worldcat.org/oclc/300864968
about: Emocions.
creator: http://worldcat.org/entity/person/id/2641989730
about: Praca psychologia.
work example: http://www.worldcat.org/oclc/850595251
name: The Managed Heart : Commercialization of Human Feeling, Updated with a New Preface
work example: http://www.worldcat.org/oclc/778617642
work example: http://www.worldcat.org/oclc/902885698
about: Emotions Social aspects.
name: The Managed Heart Commercialization of Human Feeling
work example: http://www.worldcat.org/oclc/797477637
name: Zarządzanie emocjami : komercjalizacja ludzkich uczuć @pl
work example: http://www.worldcat.org/oclc/890176098
about: Motivación de personal.
work example: http://www.worldcat.org/oclc/784885210
work example: http://www.worldcat.org/oclc/470450510
work example: http://www.worldcat.org/oclc/65388325
about: Interpersonelle relationer
work example: http://www.worldcat.org/oclc/904743908
alternate name: Managed heart
about: Motivazione al lavoro.
about: Privacy.
work example: http://www.worldcat.org/oclc/768071758
about: Émotions Aspect économique.
work example: http://www.worldcat.org/oclc/895100927
about: Arbejdsmotivation

Psychology.
type: Topic

Emotions Social aspects.
type: Topic

Empleados - Motivación.
type: Topic
name: Empleados Motivación.

Organisation.
type: Topic

FAMILY & RELATIONSHIPS Death, Grief, Bereavement.
type: Topic

Érzelem pszichológia.
type: Topic

sentiment.
type: Topic

Soziologie.
type: Topic

Motivació del personal.
type: Topic

Privacy.
type: Topic

Praca psychologia.
type: Topic

Beruf.
type: Topic

Motivationspsykologi
type: Topic

Delo.
type: Topic

Arbejdsmotivation
type: Topic

PSYCHOLOGY Emotions.
type: Topic

Motivação do empregado.
type: Topic

émotion.
type: Topic
name: Emotion.

Vervreemding.
type: Topic
name: Vervreemding

Gefühl Kommerzialisierung Manipulation Selbstentfremdung.
type: Topic

Følelser
type: Topic

Gefühl Manipulation.
type: Topic

Motivación del empleado.
type: Topic

Emoções (aspectos econômicos)
type: Topic

Gefühl Kommerzialisierung.
type: Topic

Arbeitnehmer
type: Topic
name: Arbeitnehmer.

Lavoro - Aspetti psicologici.
type: Topic

Sociologie.
type: Topic

Psicología industrial.
type: Topic

Emociones Aspectos sociales.
type: Topic

Gefühl.
type: Topic
name: Gefühl

Munkalélektan.
type: Topic

Satisfacció en el treball.
type: Topic

Zasebnost.
type: Topic

Arbeidsmotivatie.
type: Topic

Work Psychological aspects
type: Topic
name: Work Psychological aspects.
name: Work -- Psychological aspects.

Psichology, Industrial.
type: Topic

Emozione - Aspetti sociali.
type: Topic

emotionalitet
type: Topic
name: emotionalitet.

Émotions Aspect économique.
type: Topic
name: Émotions Aspect économique
name: Émotions - Aspect économique.

Electronic books.
type: Topic

Gefühl Regulation.
type: Topic

Emocions.
type: Topic

Émotions Psychologie.
type: Topic

Čustva.
type: Topic

Kapitalisme
type: Topic

Emotioner
type: Topic

Emotions Economic aspects
type: Topic
name: Emotions, Economic aspects.
name: Emotions Economic aspects.
name: Emotions -- Economic aspects.

Commercialization.
type: Topic

Regulation.
type: Topic

Personel motywacja.
type: Topic

Praca aspekt psychologiczny.
type: Topic

Manipulation.
type: Topic

Motivazione al lavoro.
type: Topic

Emotions.
type: Topic
name: Émotions.

Pression sociale.
type: Topic

Hochschild, Arlie Russell
type: Thing