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http://worldcat.org/entity/work/id/851276056

Lead with your customer transform culture and brand into world-class excellence

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http://schema.org/description

  • ""Lead with your customer goes beyond corporate culture and customer satisfaction, and provides a complete roadmap to achieving permanent excellence in your organization. This is real-world, sustainable process of improvement not just a flavor-of-the-month business technique that shows you how to apply the world class excellence model (developed at the Walt Disney Company) to transform your business. This is a book about people, what makes them tick, and how understanding them can guide you to success. You'll learn from the stories of CarMax, Marriott, Apple, Wal-Mart, and of course, the Walt Disney Company."--"

http://schema.org/genre

  • "Electronic books"@en
  • "Livres électroniques"

http://schema.org/name

  • "Lead with your customer : transform culture and brand into world-class excellence"
  • "Lead with your customer transform culture and brand into world-class excellence"
  • "Lead with your customer transform culture and brand into world-class excellence"@en