. . . . . . "Mediation and arbitration"@en . . "Mediation and arbitration" . . . "The client's guide to mediation and arbitration the strategy for winning" . . . "The client's guide to mediation and arbitration the strategy for winning"@en . . "The client's guide to mediation and arbitration : the strategy for winning"@en . "Written for business owners who need to engage in mediation or arbitration who may not be familiar with the concepts or legal aspects of the process. This book will give the business executives the tools they need for their business to win through mediation and arbitration, and save lawyers involved in the process a lot of background and explanation."@en . . . . . . . .