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http://worldcat.org/entity/work/id/890568674

Virtual reference service : from competencies to assessment /

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http://schema.org/about

http://schema.org/description

  • "Shares experts' best practices, forward-looking models, and advice on new developments in virtual reference. Discusses the building of consortia, motivational and coaching activities for staff, instant messaging options, creation of subject-specific taxonomies, interpersonal communications improvement, and more."

http://schema.org/genre

  • "Case studies"@en
  • "Case studies"

http://schema.org/name

  • "Virtual reference service : from competencies to assessment /"@en
  • "Virtual reference service : from competencies to assessment /"
  • "Virtual reference service : from competencies to assessment"
  • "Virtual reference service from competencies to assessment /"@en