"Bibliothèques Évaluation." . . "Bibliothèques." . . "Meetmethoden." . . "Library administration." . . "Usuaris de biblioteques." . . "bibliothèque satisfaction - évaluation usager [manuel]" . . "Library Services organization & administration." . . "Library Services organization & administration" . "Techniques d'évaluation." . . "LANGUAGE ARTS & DISCIPLINES / Library & Information Science / General" . . "Task Performance and Analysis." . . "Task Performance and Analysis" . "Information services." . . "Avaluació de biblioteques." . . "Bibliothèques Évaluation Innovations Guides, manuels, etc." . . "Libraries Evaluation." . . "Kvalitet" . . "Evaluation." . . "Bibliothèque électronique." . . "Prestaties." . . "Effektivitet" . . "Leistungsbewertung." . . "Techniques de gestion." . . "Bibliothèques Services aux utilisateurs Évaluation." . . "Bibliothèques Administration Innovations Guides, manuels, etc." . . "Målemetoder" . . "Brugerundersøgelser" . . "Library Services." . . "Library Services" . "Bibliothek." . . "Methode." . . "Biblioteker" . . "biblioteker" . "Bibliotecas públicas Evaluación." . . "Gestion de la qualité." . . "Knjižnične službe Evalvacija." . . "Public services (Libraries) Evaluation." . . "Knjižnične službe Organizacija poslovanja." . . "Quality Control." . . "Quality Control" . . . "Utilisateurs d'information." . . "Evaluation Studies as Topic." . . "Evaluation Studies as Topic" . "Qualitätsmanagement." . . "Biblioteques Avaluació." . . "Planification stratégique Guides, manuels, etc." . . . . . . "Provide an account of thinking and research on the evaluation of library services. Illustrated throughout with examples across the different library sectors, this book is structured to focus on the intended service user, then to look at service management and the building blocks of services, and finally to draw together these strands."@en . . . . . . . . . . . . . . . . . . . . . "Measuring library performance : principles and techniques" . . "Measuring library performance : principles and techniques"@en . . "This book is an attempt to steer a course between these two, perhaps cynical, viewpoints. Performance measurement is vital to management."@en . "This book is an attempt to steer a course between these two, perhaps cynical, viewpoints. Performance measurement is vital to management." . . . . . . . . "Measuring Library Performance Principles and Techniques"@en . . "Electronic books"@en . . . . . . "Measuring library performance principles and techniques" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . "Measuring library perfomance : principles and techniques" . . "Measuring library performance"@en . . "Bibliotecas Evaluación." . . "Bibliothek Leistungsbewertung Methode." . . "Leistungsmessung." . . "Biblioteques Administració." . . "Biblioteques Serveis Avaluació." . . "Référenciation Guides, manuels, etc." . . "bibliothèque - évaluation [manuel]" . .