"Services de santé Qualité Contrôle Californie." . . "Hôpitaux universitaires Administration Californie." . . "Soins médicaux Qualité Contrôle Californie." . . "Jian kang zhao hu ti xi." . . "健康照護體系" . "Success in business." . . "Hospitals, University organization & administration California." . . "Management." . . "Consommateurs Cas, Études de." . . "Total quality management." . . "Leadership." . . "Success." . . "Medical care." . . "POLITICAL SCIENCE Public Affairs & Administration." . . "Soins médicaux." . . . . "Prestation de soins." . . "Yi liao fu wu." . . "醫療服務" . "Pin zhi guan li." . . "品質管理" . . "Electronic books" . "卓越,來自關懷 : UCLA醫療體系打造頂級服務的五心級處方" . "Prescription for excellence : leadership lessons for creating a world-class customer experience from UCLA Health System" . . . . . . . . . . "Case studies" . . . . "Zhuo yue, lai zi guan huai : UCLA yi liao ti xi da zao ding ji fu wu de wu xin ji chu fang" . . . . . . . . . . . . . "Provides a business model based on the UCLA Health System and explains how other businesses can use the same system to provide excellent customer experiences and dominate their industry." . "卓越來自關懷" . . . . "Prescription for Excellence Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System"@en . . . . "卓越, 來自關懷 : UCLA醫療體系打造頂級服務的五心級處方" . . . . . . . . . . . . . "UCLA yi liao ti xi da zao ding ji fu wu de wu xin ji chu fang" . . "UCLA醫療體系打造頂級服務的五心級處方" . "Prescription for excellence leadership lessons for creating a world-class customer experience from UCLA Health System" . "Electronic resource"@en . . . "Zhuo yue,lai zi guan huai : UCLA yi liao ti xi da zao ding ji fu wu de wu xin ji chu fang" . . . . . . . . "Prescription for excellence : leadership lessons for creating a world class customer experience from UCLA Health System" . "Prescription for excellence leadership lessons for creating a world class customer experience from UCLA Health System" . "Zhuo yue lai zi guan huai" . "Ressources Internet" . . . . . . . . . "Leadership lessons for creating a world-class customer experience from UCLA health system" . "Quality of Health Care organization & administration California." . . "Michelli, Joseph." . . "Succès dans les affaires." . . "Organizational Innovation California." . . "Patients Cas, Études de." . . "Leadership Cas, Études de." . .