Solving conflict for managers, supervisors, and team leaders
Discusses how to resolve employee conflict without making enemies. Includes effective management intervention techniques and encourages managers and team leaders to overcome their resistance and be proactive.
"Discusses how to resolve employee conflict without making enemies. Includes effective management intervention techniques and encourages managers and team leaders to overcome their resistance and be proactive."@en
"This video course shows specific steps to turn conflicts into a challenge to grow, and an opportunity to learn a better way to improve relationships. It also provides the leaders the tools and the confidence to deal with and solve conflicts for win-win results."
"Presents a procedure that gives managers, supervisors and team leaders the tools and confidence to deal with conflict for win-win results."
"Provides a procedure that gives leaders the tools and confidence to deal with and solve conflicts for win-win results."@en
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