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http://worldcat.org/entity/work/id/942159576

IT service management based on ITIL, an introduction

In recent years, IT Service Management has developed into a field in its own right. Organizations are now so dependent on the automation of large parts of their business processes that the quality of IT services and the synchronization of these services with the needs of the organization are now essential to their survival.

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type

about

http://schema.org/about

alternateName

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  • "Introduction based on ITIL"
  • "ITSM Library"

contributor

creator

description

http://schema.org/description

  • "In recent years, IT Service Management has developed into a field in its own right. Organizations are now so dependent on the automation of large parts of their business processes that the quality of IT services and the synchronization of these services with the needs of the organization are now essential to their survival."@en

genre

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  • "Electronic books"@en

name

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  • "IT service management based on ITIL : an introduction"
  • "IT service management based on ITIL, an introduction"@en
  • "IT service management : een introductie"
  • "IT Service Management an Introduction"@en
  • "IT service management : een introductie op basis van ITIL"
  • "IT service management based on ITIL an introduction"
  • "IT service management : an introduction"@en
  • "IT service management : an introduction"

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