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http://worldcat.org/entity/work/id/2287381978

Dealing with conflict & confrontation how to keep your cool, stand your ground and reach a positive solution

Discusses the inevitable appearance of conflict, why it occurs, how to recognize it as it occurs, the benefits and disadvantages of conflict, and how to use it to create a more positive work environment. Includes dramatizations to better illustrate conflict situations.

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http://schema.org/alternateName

  • "Dealing with conflict and confrontation"
  • "Dealing with conflict and confrontation"@en
  • "Causes, kinds and effects of conflict"@en
  • "Conflict and confrontation with Dr. Helga Rhode"
  • "Conflict and confrontation"@en
  • "How to keep your cool, stand your ground and reach a positive solution"@en
  • "Conflict and confrontation"
  • "Conflict & confrontation"@en
  • "Conflict & confrontation"
  • "Problem solving in action"@en
  • "How to keep your cool, stand your ground and reach a positive resolution"
  • "Conflict-resolution strategies, your opinions"@en

http://schema.org/description

  • "Vol. 3 deals with the fifth conflict resolution strategy--problem solving. States that conflict escalation can be stopped at any time using four steps of problem solving techniques. (1 hr. 23 min.)"
  • "Discusses the inevitable appearance of conflict, why it occurs, how to recognize it as it occurs, the benefits and disadvantages of conflict, and how to use it to create a more positive work environment. Includes dramatizations to better illustrate conflict situations."@en
  • "Takes an upbeat approach to conflict resolution strategies that develop a win-win scenario in the face of destructive confrontations and relieve tension and anxiety in the work environment."@en
  • "Vol. 1 offers a fresh, positive way to look at conflict between "position" and "interest". Explains why using the "dual concern model" can resolve conflict successfully. Includes a discussion of the first three classic conflict resolution strategies: yielding, withdrawing, and inaction. (1 hr 13 min.)"
  • "Helga Rhode presents a complete system of skills and techniques, based on detailed studies and proven psychological principles, for resolving a variety of conflict situations."@en
  • "Vol. 2 deals with the fourth conflict resolution strategy--contending. Explains when contending occurs and how to use six contentious tactics. (57 min.)"
  • "Seminar before an audience, accompanied by dramatizations. Looks at the nature of conflict and demonstrates techniques for solving a variety of conflicts. Tells why conflicts occur, how to anticipate them, and how to break the cycles that lead to hostility. Analyzes conflict: its benefits, its levels of escalation, and how to stop each level from intensifying. Shows how to balance being firm with being conciliatory; how to deal with backstabbing, lying, and saboatoge; what to do when someone refuses to discuss the issue; the least productive way to deal with conflict; and how to use ultimatums wisely."@en
  • "Seminar before an audience, accompanied by dramatizations. Looks at the nature of conflict and demonstrates techniques for solving a variety of conflicts. Tells why conflicts occur, how to anticipate them, and how to break the cycles that lead to hostility. Analyzes conflict: its benefits, its levels of escalation, and how to stop each level from intensifying. Shows how to balance being firm with being conciliatory; how to deal with backstabbing, lying, and saboatoge; what to do when someone refuses to discuss the issue; the least productive way to deal with conflict; and how to use ultimatums wisely."

http://schema.org/name

  • "Dealing with conflict & confrontation how to keep your cool, stand your ground and reach a positive solution"@en
  • "Dealing with conflict & confrontation"
  • "Dealing with conflict & confrontation"@en
  • "Dealing with conflict & confrontation [how to keep your cool, stand your ground and reach a positive solution]"@en
  • "Dealing with conflict & confrontation how to keep your cool, stand your ground and reach a positive resolution"@en
  • "Dealing with conflict & confrontation how to keep your cool, stand your ground and reach a positive resolution"