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Difficult conversations / How to discuss what matters most

The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: ' Decipher the underlying structure of every difficult conversation ' Start a conversation without defensiveness ' Listen for the meaning of what is not said ' Stay balanced in the face of attacks and accusations ' Move from emotion to productive problem solving.

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type

about

http://schema.org/about

alternateName

http://schema.org/alternateName

  • "Negociación"@es
  • "How to discuss what matters most"@en
  • "Ha fo fa xue yuan jiao ni ru he kai kou, jie jue qie shen de da xiao shi"
  • "Hafo fa xue yuan jiao ni ru he kai kou, jie jue qie shen de da xiao shi"
  • "哈佛法學院教你如何開口, 解決切身的大小事"
  • "Difficult conversations"
  • "Difficult conversations"@th
  • "哈佛法學院教你如何開口,解決切身的大小事"

author

contributor

creator

description

http://schema.org/description

  • "The authors cover difficult situations in both personal and professional life."
  • "The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: ' Decipher the underlying structure of every difficult conversation ' Start a conversation without defensiveness ' Listen for the meaning of what is not said ' Stay balanced in the face of attacks and accusations ' Move from emotion to productive problem solving."@en
  • "Based on fifteen years of research and consultations with thousands of people, DIFFICULT CONVERSATIONS pinpoints what works. Use this ground-breaking, step-by- step book to turn your difficult conversations into positive, problem-solving experiences."
  • "From the Harvard Negotiation Project, the organization that brought readers "Getting to Yes, Difficult Conversations" provides a step-by-step approach to having those tough conversations with less stress and more success. This edition includes a new chapter."
  • ""Whether we're dealing with an underperforming employee, disagreeing with our spouse about money or child-rearing, negotiating with a difficult client, or simply saying "no," or "I'm sorry," or "I love you," we attempt or avoid difficult conversations every day. No matter how competent we are, we all have conversations that cause anxiety and frustration." "Based on fifteen years of research at the Harvard Negotiation Project, Difficult Conversations walks you through a proven step-by-step approach for how to have your toughest conversations with less stress and more success. It shows you how to prepare yourself; how to start the conversation without defensiveness; and how to keep it constructive and focused regardless of how the other person responds. Book jacket."--Jacket."@en
  • "Une initiation à une méthode permettant de comprendre et de gérer tous les types de discussions conflictuelles."
  • "Difficult conversations are, well difficult. It's not easy to tell your mom you want to take a year off university... or have to negotiate with a client... or even tell someone you love them. Difficult Conversations helps ease you through these troubling social interactions. You'll learn how to start a conversation without defensiveness, keep and regain your balance when verbally attacked and understand what any difficult conversation really means."

editor

genre

http://schema.org/genre

  • "Case studies"@es
  • "Case studies"@en
  • "Case studies"
  • "Popular works"
  • "Populárně-naučné publikace"
  • "Electronic books"@en
  • "Electronic books"
  • "Ratgeber"

name

http://schema.org/name

  • "Negociación una orientación para enfrentar las conversaciones difíciles"
  • "Difficult conversations / How to discuss what matters most"@en
  • "Hanasu gijutsu kiku gijutsu : hābādo negoshiēshon purojekuto kōshō de saikō no seika o hikidasu mittsu no kaiwa"
  • "Difficult conversations : How to discuss what matters most"
  • "Taehwa ŭi simnihak"
  • "Moeilijke gesprekken : handleiding voor het voeren van gesprekken waar je als een berg tegenop ziet"
  • "กลวิธีรับมือกับการพูดคุยที่คุณลำบากใจ = Difficult conversations : how to discuss what matters most"
  • "Conversaciones difíciles : cómo hablar de los asuntos importantes"@es
  • "Conversaciones difíciles : cómo hablar de los asuntos importantes"
  • "話す技術・聞く技術 : ハーバードネゴシエーション・プロジェクト : 交涉で最高の成果を引き出す「3つの会話」"
  • "<&gt"@th
  • "Zai ye mei you nan tan de shi : Hafo fa xue yuan jiao ni ru he kai kou, jie jue qie shen de da xiao shi"
  • "再也沒有難談的事 : 哈佛法學院教你如何開口, 解決切身的大小事"
  • "比要求加薪更難以啟齒 : 對老闆, 對部屬, 對親人, 真正重要的話, 如何說出口? = Difficult conversations : how to discuss what matters most"
  • "Difficult conversations : how to discuss what matters most ; [updated with answers to the 10 most frequently asked questions about difficult conversation]"
  • "กลวิธีรับมือกับการพูดคุยที่คุณลำบากใจ"
  • "再也沒有難談的事 : 哈佛法學院教你如何開口,解決切身的大小事"
  • "Difficult conversations"
  • "Difficult conversations how to discuss what matters most"
  • "Difficult conversations how to discuss what matters most"@en
  • "Difficult conversations : how to discuss what matters most"
  • "Difficult conversations : how to discuss what matters most"@en
  • "Conversaciones difíciles cómo enfrentarlas y decir lo que tiene que decir"
  • "話す技術・聞く技術 : ハーバード・ネゴシエーション・プロジェクト 交涉で最高の成果を引き出す「3つの会話」"
  • "대화의심리학"
  • "Conversaciones difíciles"@es
  • "Conversaciones difíciles"
  • "Offen gesagt! : Erfolgreich schwierige Gespräche meistern"
  • "Offen gesagt! : erfolgreich schwierige Gespräche meistern ; [das Harvard-Gesprächs-Projekt]"
  • "Difficult conversations : how to discuss what matters most; [updated with answers to the 10 most frequently asked questions about difficult conversation]"
  • "Zai ye mei you nan tan de shi : ha fo fa xue yuan jiao ni ru he kai kou, jie jue qie shen de da xiao shi"
  • "Трудные разговоры : как обсуждать самые важные вопросы с начальством, супругой, друзьями, детьми и клиентами"
  • "Offen gesagt! : erfolgreich schwierige Gespräche meistern = difficult conversation"
  • "Moeilijke gesprekken : handleiding voor het voeren van gesprekken"
  • "Comment mener les discussions difficiles"
  • "Vanskelige samtaler"@da
  • "Bi yao qiu jia xin geng nan yi qi chi : dui lao ban, dui bu shu, dui qin ren, zhen zheng zhong yao de hua, ru he shuo chu kou? = Difficult conversations : how to discuss what matters most"
  • "Konlawithī rapmư̄ kap kānphūt khui thī khun lambāk čhai = Difficult conversations : how to discuss what matters most"
  • "Negociación"
  • "Negociación"@es
  • "Percakapan sulit jadi mudah"
  • "Trudnye razgovory"
  • "Offen gesagt! : erfolgreich schwierige Gespräche meistern"
  • "Obtížné rozhovory : jak vyjednávat o věcech, na nichž nejvíce záleží"
  • "Hanasu gijutsu kiku gijutsu : Habado negoshieshon purojekuto : Kosho de saiko no seika o hikidasu mittsu no kaiwa"@ja

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