Linked Data Explorerhttp://worldcat.org/entity/work/id/1109669533
The customer service connection
Teaches essential customer service skills that win customer loyalty. Motivates customer service employees to serve as information resources for their organizations. Viewers learn both how to provide extraordinary service and how to identify and communicate essential information about customers.
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http://schema.org/about
- http://experiment.worldcat.org/entity/work/data/1109669533#Topic/service_a_la_clientele
- http://id.worldcat.org/fast/1144690
- http://id.worldcat.org/fast/885545
- http://experiment.worldcat.org/entity/work/data/1109669533#Topic/service_a_la_clientele_gestion
- http://id.loc.gov/authorities/subjects/sh2008112643
- http://id.loc.gov/authorities/subjects/sh91000952
- http://experiment.worldcat.org/entity/work/data/1109669533#Topic/qualite_de_service
- http://id.loc.gov/authorities/subjects/sh85034965
- http://experiment.worldcat.org/entity/work/data/1109669533#Topic/total_quality_management
- http://id.worldcat.org/fast/1084966
- http://id.loc.gov/authorities/subjects/sh85095526
- http://experiment.worldcat.org/entity/work/data/1109669533#Topic/qualite_totale
- http://experiment.worldcat.org/entity/work/data/1109669533#Topic/consommateurs_satisfaction
- http://id.worldcat.org/fast/1047852
- http://id.loc.gov/authorities/subjects/sh85109440
- http://experiment.worldcat.org/entity/work/data/1109669533#Topic/qualite_controle
- http://id.loc.gov/authorities/subjects/sh85042896
- http://id.worldcat.org/fast/1153015
- http://experiment.worldcat.org/entity/work/data/1109669533#Topic/consumer_satisfaction
- http://id.worldcat.org/fast/909221
http://schema.org/contributor
- http://viaf.org/viaf/264200421
- http://viaf.org/viaf/126958379
- http://worldcat.org/entity/person/id/2627442794
- http://worldcat.org/entity/person/id/2632373448
- http://worldcat.org/entity/person/id/2671642577
- http://id.loc.gov/authorities/names/no93032949
- http://worldcat.org/entity/person/id/2634832909
- http://id.loc.gov/authorities/names/n81007517
http://schema.org/description
- "Teaches essential customer service skills that win customer loyalty. Motivates customer service employees to serve as information resources for their organizations. Viewers learn both how to provide extraordinary service and how to identify and communicate essential information about customers."@en
- "Teaches essential customer service skills that win customer loyalty. Motivates customer service employees to serve as information resources for their organizations. Viewers learn both how to provide extraordinary service and how to identify and communicate essential information about customers."
- "Teaches basic customer service skills and redefines the role of customer service in quality-centered organizations."@en
http://schema.org/workExample
- http://www.worldcat.org/oclc/57706650
- http://www.worldcat.org/oclc/502985593
- http://www.worldcat.org/oclc/32658957
- http://www.worldcat.org/oclc/32180067
- http://www.worldcat.org/oclc/317652261
- http://www.worldcat.org/oclc/780803982
- http://www.worldcat.org/oclc/426204516
- http://www.worldcat.org/oclc/229144382