WorldCat Linked Data Explorer

http://worldcat.org/entity/work/id/799411893

Creating customer connections how to make customer service a profit center for your company

Open All Close All

http://schema.org/description

  • "This book offers business people a practical guide to improving their customer service functions-whether that entails a bank of representatives or a couple of partners answering their own phones. Jack Burke points out that, as important as customer service is, it's a discipline that's often overlooked by smaller companies. Drawing on more than 20 years of doing business in the customer-contact field, he provides excellent case studies and interviews."

http://schema.org/genre

  • "Electronic books"
  • "Electronic books"@en
  • "Livres électroniques"

http://schema.org/name

  • "Creating Customer Connections: How to Make Customer Service a Profit Center for Your Company"
  • "Creating customer connections : how to make customer service a profit center for your company"
  • "Creating customer connections how to make customer service a profit center for your company"
  • "Creating customer connections how to make customer service a profit center for your company"@en