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Managing information and human performance : strategies and methods for knowing your workforce and organization

How much do you really know about what's going on in your workforce and organization? Good information is essential if managers are to manage well. Yet, too often, the right information does not get to the right place in the right form at the right time. That's because information often is spread throughout the organizationand hidden from management. This book will change all that. Learn how to establish a system that enables you to gather, process and make available internal information in your organizationquickly, easily and inexpensively. Part I addresses information and management succes.

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  • "How many times have you wished you had better information about your people and your operation...information that could help you solve problems, make better decisions, avoid costly mistakes and strengthen your ability as a manager? Why fly blind? Keep valuable information flowing upward in your organization-it's easy with this desktop handbook for managers. Managing information and human performance presents the methods, techniques, guidelines and standards you need to know your workforce and your organization-and better meet the challenges of your job and operating environment. This book is packed with indispensable knowledge for managers who don't know how to get better information...don't try to get it until they absolutely need it...don't know what to do with it when they do get it...or don't appreciate its value."
  • "How much do you really know about what's going on in your workforce and organization? Good information is essential if managers are to manage well. Yet, too often, the right information does not get to the right place in the right form at the right time. That's because information often is spread throughout the organizationand hidden from management. This book will change all that. Learn how to establish a system that enables you to gather, process and make available internal information in your organizationquickly, easily and inexpensively. Part I addresses information and management succes."@en
  • "Knowing what's going on in your company isn't just a requirement-it's power. How much do you really know about what's going on in your workforce and organization? Good information is essential if managers are to manage well. Yet, too often, the right information does not get to the right place in the right form at the right time. That's because information often is spread throughout the organization - and hidden from management. This book will change all that. Learn how to establish a system that enables you to gather, process and make available internal information in your organization-quickly, easily and inexpensively. Making your "best call" or going with your "gut" isn't good enough. Avoid the high costs of poor information: Poor quality; Resistance to change; Lack of commitment to strategic initiatives; Turnover; Lack of motivation; Misdirected reward systems. The book is packed with techniques and tools to enable you to: Gather information, using mini-surveys, focus groups, interviews, performance reviews and records; Understand what people do by studying work processes, using process mapping, flow charts and block diagrams; Design, administer and analyze internal surveys; Develop an information utility that allows management to connect to and analyze internal information-such as information circles or an office of performance improvement. Part I addresses information and management success: Why organizations need solid internal information to achieve competitive success; The critical role of information in effective and predictable management; Common approaches to managing information; Organizational rationality-a requirement for management success; How managers can determine their own information needs and strategies; The need for consultants and how to use them effectively. Part II introduces the art and science of information: Comparing the various ways to gather internal information; The most common methods of gathering information; Ways to ask the right questions; How to administer a survey; Analyzing data to identify internal conditions and operations needing improvement. Part III covers how you can manage information: Management systems that can generate, store, and distribute information; Organizing and using your own management system for performance improvement; How to overcome stumbling blocks to enjoying an information advantage."@en

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  • "Livres électroniques"
  • "Electronic books"@en
  • "Electronic resource"@en

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  • "Managing information and human performance strategies and methods for knowing your workforce and organization"
  • "Managing information and human performance : strategies and methods for knowing your workforce and organization"
  • "Managing information and human performance : strategies and methods for knowing your workforce and organization"@en
  • "Managing information and human performance strategies and methods for knowing your workforce and organization"@en
  • "Managing information and human performance strategy and methods for knowing your workforce and organization"@en
  • "Managing Information and Human Performance"@en

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