Virtual reference service from competencies to assessment

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"Shares experts' best practices, forward-looking models, and advice on new developments in virtual reference. Discusses the building of consortia, motivational and coaching activities for staff, instant messaging options, creation of subject-specific taxonomies, interpersonal communications improvement, and more."

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"Aufsatzsammlung"
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Bibliotecarios de consulta Efectos de las innovaciones tecnológicas en.

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